Frequently Asked Questions

How do I book an appointment?
Tap "Book Your Session" anywhere on this site to book online, or call us — Office (954) 796-0005, Cell (754) 233-0559. Online booking asks you to create a free account, and a credit card is required to reserve your appointment.


Where are you located?
Inside Body & Soul Wellness Retreat, 953 N University Dr, Coral Springs, FL 33071. When you arrive, just let the front desk know you’re here for Jennifer.


What should I expect at my first visit?
Arrive a few minutes early so we can talk about where it hurts, your health history, and what you want from your session. Then you’ll have the room to yourself to get comfortable on the table and the hour is yours.


Do I have to undress completely?
Never. Undress only to your comfort level, plenty of clients keep their underwear on. You’ll be under a sheet the whole session, and I only uncover the area I’m working on.


Which massage is right for me?
Want to relax and reset? Swedish. Relaxation, plus deeper work where tension lives? Swedish Deep Tissue. A specific problem, pain, stiffness, recovery? Therapeutic. Feeling puffy, heavy, or recovering? Manual Lymphatic Drainage. Expecting? Prenatal. Still not sure? Book Therapeutic and we’ll build the session around you.


Will it hurt?
It shouldn’t. Deep work can feel intense in a "good hurt" way, but firm never means painful, you set the pressure, and you can speak up anytime. This is your session.


Is prenatal massage safe?
Prenatal massage is designed for pregnancy, with side-lying positioning and supportive bolsters. It’s generally recommended after the first 12 weeks, and it’s a good idea to check with your doctor first, especially if you have high blood pressure, significant swelling, or a high-risk pregnancy. Medical clearance may be required in some cases.


What if I have a medical condition or recent surgery?
Please tell me when you book. Massage complements your medical care, it never replaces it and some services, like lymphatic drainage and Gua Sha, may need medical clearance after surgery or with certain conditions. If a service isn’t right for you, I’ll say so honestly.


What is your cancellation policy?
Life happen, just give at least 24 hours’ notice if you need to cancel or reschedule, so your spot can go to someone else.


Should I tip?
Tips are always appreciated, never expected. The best thank-you is rebooking and telling a friend.